Once a batch of texts is received, a Texter can start sending the Initial Outbound messages. An Initial Outbound message (IOB) is the first text sent to a Contact.
To begin sending IOB’s, click the “Send Initial” button at the top of the left column. Each click will automatically populate the next IOB until completed. The “Send Initial” button will display how many IOBs remain in the batch.
Note: Each message must be sent individually, ensuring Workspaces comply with legal guidelines and industry best practices for peer-to-peer texting.
Responding to Contacts' Replies
Once all IOBs are sent, replies from Contacts will populate in the "Ready" folder of the Inbox.