Using Data Items
TextOut allows you to apply data items to your scripted replies as needed. Data will automatically be stored when you use certain Recommended Replies due to the Data Items attached to various Recommended Replies in the script. Data Items are displayed in the Program Admin as blue icons attached to the recommended replies.
For example, if the voter says that they are ‘In State’, using a Recommended Reply with an "In State" data item provides important data for your organization about that person. These data items aren’t shown to voters, but they will be visible in your TextOut user screen (See screenshot below).
For more, see our video on how to gather data as a texter.
Wrong number information will not be noted in the Data area below the Recommended Replies but this information will be stored.
Data items can only be adjusted by your Workspace Administrator, so please choose carefully! If you use a wrong one, let your Program manager know - they may want to make a correction.